Free Shipping on Orders Over R3,500 Worldwide Delivery Track Your Order Free Shipping on Orders Over R3,500 Worldwide Delivery Track Your Order
Delivery

Shipping Information

We take great care in packaging and delivering your El Cabello By Vuvu pieces. Learn about our shipping methods, timeframes, and policies.

Standard Shipping

5-7 Business Days

Our reliable standard option for domestic orders. Free on orders over R3,500.

Under R3,500 R150
Over R3,500 FREE

Express Shipping

2-3 Business Days

Faster delivery for when you need your pieces sooner. Available nationwide.

All orders R275

Next Day Delivery

Next Business Day

Order before 2pm for next business day delivery. Major cities only.

All orders R450
Process

Order Processing Timeline

1

Order Placed

You'll receive an order confirmation email immediately after placing your order with your order number and details.

2

Processing (1-2 Business Days)

Your order is carefully inspected, wrapped in our signature packaging, and prepared for shipment.

3

Shipped

Once shipped, you'll receive a shipping confirmation email with your tracking number to monitor your delivery.

4

Delivered

Your El Cabello By Vuvu pieces arrive at your doorstep, beautifully packaged and ready to wear.

Global

International Shipping

We ship El Cabello By Vuvu pieces worldwide. International shipping rates are calculated at checkout based on your destination and order weight.

Delivery Timeframes

International orders typically arrive within 7-21 business days depending on destination.

Duties & Taxes

International orders may be subject to import duties and taxes, which are the responsibility of the customer.

Tracking Available

All international orders include tracking so you can monitor your package's journey.

Estimated International Shipping Rates

🇧🇴 Botswana, Namibia, Lesotho
R350
🇬🇧 United Kingdom
R750
🇺🇸 United States
R850
🇪🇺 Europe
R700
🌎 Rest of World
From R900

* Rates shown are estimates. Final rates calculated at checkout based on weight.

Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email with your tracking number. Use this to monitor your delivery in real-time.

Track Your Order

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us immediately. We'll work with the carrier to resolve the issue and ensure you receive your order.

Contact Support

Important Information

Please read before placing your order

Address Accuracy

Please ensure your shipping address is correct and complete. We are not responsible for packages delivered to incorrect addresses. Re-shipping fees may apply if a package is returned due to an incorrect address.

Signature on Delivery

For security, all orders may require a signature upon delivery. If you're not available, the carrier will leave a notice with instructions for redelivery or pickup.

P.O. Box Deliveries

We can ship to P.O. Boxes for standard shipping only. Express and Next Day delivery require a physical address.

Pre-Orders & Made-to-Order

Pre-order and made-to-order items have extended processing times, typically 2-4 weeks. Estimated ship dates will be provided at checkout.

Have questions about shipping?

Contact Us