Terms of Service

Please read these terms carefully before using our services.

Last Updated: January 2024

1

Acceptance of Terms

By accessing and using the El Cabello By Vuvu website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

We reserve the right to modify these terms at any time. Continued use of our services after any changes constitutes your acceptance of the new terms.

2

Account Responsibilities

When you create an account with us, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account
  • Be at least 18 years old or have parental consent

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

3

Ordering and Payment

Product Availability: All orders are subject to product availability. We reserve the right to limit quantities or refuse orders at our discretion.

Pricing: All prices are displayed in South African Rand (ZAR). We make every effort to ensure pricing accuracy, but errors may occur. We reserve the right to correct any errors and cancel orders placed at incorrect prices.

Payment: We accept major credit cards and secure payment methods. Payment is processed at the time of order. Your card will be charged upon order confirmation.

Order Confirmation: You will receive an email confirmation once your order is placed. This confirmation does not guarantee product availability.

4

Shipping and Delivery

Delivery Times: Estimated delivery times are provided as guidelines and are not guaranteed. Delays may occur due to shipping carrier issues, weather, or other circumstances beyond our control.

Shipping Address: You are responsible for providing an accurate shipping address. We are not responsible for orders delivered to incorrect addresses due to customer error.

Risk of Loss: Risk of loss transfers to you upon delivery to the shipping carrier.

5

Returns and Refunds

Return Window: Items may be returned within 14 days of delivery for a full refund, subject to our return policy conditions.

Condition: Items must be unworn, unwashed, and in original condition with all tags attached.

Refund Processing: Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

6

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, designs, and software, is the property of El Cabello By Vuvu and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, perform, or use any content from our website without our prior written consent.

The "El Cabello By Vuvu" name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of El Cabello By Vuvu.

7

Limitation of Liability

To the fullest extent permitted by law, El Cabello By Vuvu shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or services.

Our total liability for any claims arising from your use of our services shall not exceed the amount paid by you for the products or services in question.

We do not guarantee that our website will be available at all times or be error-free. We are not responsible for any losses resulting from website downtime or technical issues.

8

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of South Africa.

Questions About These Terms?

If you have any questions or concerns about these Terms of Service, please contact us:

Email: hello@elcabellobyvuvu.com